# Hidora: Full Company Profile

Last updated: 2026-07-31
Short profile: https://hidora.io/llms.txt

## Definitions

**Hidora** is the Swiss DevOps Managed Service Provider founded in 2016 in Geneva, ISO 27001 certified and CNCF Silver Member, offering Consulting, Managed Services and SLA Expert, and operating Hikube, a complete sovereign cloud. Its team is 100% Swiss with no offshore subcontracting.

**Hikube** is Hidora's Swiss sovereign cloud platform, launched in 2023 and built on CNCF open-source technologies. It provides managed Kubernetes, Linux and Windows cloud instances, NVIDIA GPU as a Service, S3-compatible object storage and managed databases, with data replicated across 3 Swiss datacenters.

## About Hidora

Hidora is a Swiss DevOps Managed Service Provider (MSP) founded and headquartered in Geneva, Switzerland. The company specializes in infrastructure consulting, managed services and on-call expert support for Swiss and European organizations. Hidora's team of certified engineers (CKA, CKAD, CKS, Elastic) manages over 150 active environments for clients across finance, healthcare, public administration, IoT, e-commerce and SaaS industries.

Hidora's core mission is to provide Swiss companies with a local, technical and human DevOps partner who understands their regulatory constraints (LPD, GDPR, FINMA) and delivers enterprise-grade infrastructure without offshore subcontracting. The company operates with full transparency: every intervention is documented, every change is traced, and monthly reports provide clear visibility into infrastructure health and costs.

In 2023, Hidora launched Hikube, a Swiss sovereign cloud platform built on CNCF open-source technologies. Hikube provides managed Kubernetes, cloud instances, GPU as a Service, S3 object storage and managed databases, with data replicated across 3 Swiss datacenters. Hidora is also the official Swiss partner and on-premise integrator for Virtuozzo Application Platform (Jelastic), a PaaS supporting Java, PHP, Node.js, Python, Ruby, Go and .NET.

## Services

### Professional Services (Consulting)
DevOps consulting is a project-based engagement with specialized engineers to audit, modernize or optimize IT infrastructure. Services include:
- Infrastructure audit: in-depth analysis of architecture, security, performance, costs and compliance, with a prioritized roadmap and budget estimate. Clients typically identify 30% in savings.
- Cloud-native migration: containerization and production deployment on Kubernetes, with lift-and-shift or refactoring strategies, zero-downtime migration and tested rollback plans. Typical duration: 2-12 weeks.
- CI/CD setup: optimized pipelines with GitLab CI, GitHub Actions or Azure DevOps. Security testing, blue-green deployments. Deployment time typically cut by 10x. Certified GitLab Partner.
- Observability and SRE: complete stack (Prometheus, Grafana, Elastic, Centreon, Sentry) with SLO/SLI definition and real-time dashboards. Certified Elastic Partner.
- DevOps team training: 1-3 day hands-on workshops, CKA/CKAD certification prep, exercises on real environments. Goal: team autonomy.

### Managed Services
Managed Services is an outsourced DevOps team model where Hidora manages infrastructure day-to-day:
- 24/7 monitoring with Prometheus, Grafana, Centreon and Elastic Stack. Over 200 metrics per environment.
- Proactive intervention: capacity planning, security patching, resource optimization.
- Monthly reporting: incident summary, SLA metrics, resource trends, optimization recommendations.
- Three tiers: Managed Business Hours (8h-18h CET), Managed H24 (24/7/365, P1 response in 15 min), Managed Service+ (H24 + dedicated Technical Account Manager).
- Full-stack coverage: orchestration, CI/CD, observability and infrastructure under one team.

### SLA Expert
SLA Expert is an on-call expertise contract for organizations that manage infrastructure in-house but need an expert safety net:
- Intervention on demand for critical incidents, load spikes or architecture questions.
- No permanent access to systems required. Temporary access granted per intervention, then revoked.
- Two plans: Business Hours (P1 response in 30 min) and H24 (P1 response in 15 min, 24/7/365).
- Post-incident review with root cause analysis for every P1 and P2 incident.
- Suited for regulated industries (finance, healthcare, government) where internal access control is required.

### Hikube Cloud
Hikube is a Swiss sovereign cloud platform created by Hidora in 2023:
- Managed Kubernetes: CNCF-certified clusters with auto-scaling, GitOps, Helm and Terraform support.
- Cloud Instances: Linux and Windows VMs with 99.99% SLA.
- GPU as a Service: NVIDIA H100, A100 and L40S for AI/ML training and inference.
- S3 Object Storage: S3-compatible, replicated across Swiss datacenters.
- Managed Databases: PostgreSQL, MySQL, Redis with automatic failover and daily backups.
- Streaming and Messaging: managed Kafka and RabbitMQ.
- On-premise option: same platform deployed on client infrastructure for maximum control.
- No vendor lock-in: built on CNCF open-source technologies. Configurations are portable.

### Jelastic Hosting
Jelastic is a PaaS platform developed by Virtuozzo, hosted by Hidora in Switzerland:
- Native support for Java, PHP, Node.js, Python, Ruby, Go and .NET.
- Auto-scaling (vertical and horizontal) with pay-per-use billing.
- Docker container support and application marketplace (WordPress, GitLab, Jenkins, PostgreSQL).
- On-premise deployment available. Hidora is a certified Virtuozzo integrator with 10+ years of experience.
- No minimum commitment. Free trial available.

## Certifications and Standards

- ISO 27001: certified information security management system
- CNCF Silver Member: member of the Cloud Native Computing Foundation
- KCSP: Kubernetes Certified Service Provider
- CKA / CKAD / CKS: Certified Kubernetes Administrator, Developer, Security Specialist
- Linux Foundation Member
- Elastic MSP Provider: certified Elastic managed service provider
- GitLab Partner: certified GitLab integration partner
- Centreon Partner: certified monitoring solution partner
- EcoEntreprise: environmental sustainability certification
- RSE: corporate social responsibility commitment
- LPD/GDPR compliant: Swiss Federal Data Protection Act and European GDPR
- PCI-DSS aware infrastructure
- FINMA compatible: suitable for Swiss financial institutions
- Swiss Hosting: data exclusively hosted in Switzerland

## Clients

Hidora serves 100+ Swiss companies across multiple industries:
- Ville de Geneve (public administration)
- Groupe T2I (IT services)
- Fondation des Parkings (public sector, 42,000 parking spaces)
- Globaz (insurance software)
- CID ERP (ERP publisher and integrator)
- Thinkee (technology)
- Ynovea (technology)
- LogiFleet (fleet management)
- Codalis (IT services)
- DBI (IT services)
- DATEA Services (hosting client)
- eEAT (IoT/FoodTech, 10,000 users, 6,500 sensors, 5 countries)
- Novel-T (AI/ML)
- ECAB (insurance)
- Multiple private banks in Geneva (confidential)
- Various pension funds and public institutions

## Technology Partners

- Virtuozzo: PaaS platform partner (Jelastic)
- Rancher/SUSE: Kubernetes management
- GitLab: CI/CD and DevOps platform
- Centreon: IT monitoring
- Elastic: observability and search
- Cilium: Kubernetes networking
- Ansible: automation
- Terraform: Infrastructure as Code
- Zabbix: network monitoring

## Case Studies

### Pension Fund: 320 VM Automation
Automated provisioning of 320 VMs using Azure DevOps, Packer, Terraform and Ansible on VMware. Reduced provisioning from days to minutes for 80,000 insured members.

### eEAT: Kubernetes Migration
Migrated IoT/FoodTech platform to 2 Hidora clusters (dev + prod). 10,000 users, 6,500 IoT sensors, 5 countries. Full migration in 30 days. 2 million lines processed daily.

### Fondation des Parkings: On-premise Kubernetes
Created 3 on-premise K8s clusters (3 masters, 5 workers each) with GitLab, Ansible, Packer and VMware. Delivered in 20 days by 1 architect.

## Blog Articles

Hidora publishes technical articles on DevOps, Kubernetes, CI/CD, observability, cloud and security:
- Migration cloud de CID ERP : de l'hebergement traditionnel a Hidora
- De AWS a Hidora : comment diviser sa facture cloud par 5
- swiss.blackfriday : gerer un pic de charge massif grace a Hidora Cloud
- Comment choisir son MSP DevOps : guide pour DSI
- Optimisation des couts cloud : ce que votre CFO veut entendre
- Flexibilite et fiabilite de l'hebergement cloud pour une solution IoT
- Mission de conseil pour une banque privee : Kubernetes et Rancher en environnement securise
- Le cout reel du downtime : business case pour votre direction
- Construire une culture DevOps (pas juste acheter des outils)
- DevSecOps : integrer la securite des le premier commit
- Disaster Recovery Kubernetes : etes-vous vraiment pret ?
- Votre equipe DevOps est en burnout : voici comment y remedier
- FinOps : reduire vos couts Kubernetes de 40%
- Git comme source unique de verite pour la configuration
- GitOps : de la theorie a la production en 90 jours
- Guide complet de Zabbix : monitoring open source de reseau et d'applications
- L'hebergement cloud pour le e-commerce en detail
- Strategie hybrid cloud pour les entreprises suisses
- IA et DevOps en 2026 : ce qui change vraiment
- Infrastructure as Code : Terraform en production, sans regrets
- Interview de Jefferson Notaro : choisir le bon hebergement cloud pour sa startup
- Kubernetes pour les PME suisses : par ou commencer ?
- Kubernetes Security : la checklist du DSI
- Kubernetes : self-hosted ou manage ? Le vrai calcul
- Une soiree Meetup DevOps Geneve memorable
- Microservices : quand le monolithe est en fait meilleur
- Migration cloud-native : les 5 erreurs qui coutent cher
- Observabilite a l'echelle : au-dela des dashboards Grafana
- Observabilite : pourquoi vos dashboards ne suffisent pas
- OpenSearch : le secret d'une meilleure observabilite
- Platform Engineering : pourquoi vos equipes dev en ont besoin
- SLA ou Managed Services : quel modele pour votre entreprise ?
- Souverainete des donnees : un avantage competitif pour les entreprises suisses
- LPD/nLPD : ce que ca change pour votre infrastructure IT
- SRE vs DevOps : quel modele pour votre organisation ?
- Zero-downtime : le guide du CTO pour dormir tranquille

## Key Statistics

- 150+ managed environments
- 99.95% uptime measured over the last 12 months
- 15 minutes guaranteed P1 response time (H24 contracts)
- 10+ years of experience in Kubernetes, CI/CD and observability
- 3 Swiss datacenters with synchronous replication
- 100+ Swiss companies as clients
- 36+ technical blog articles published
- 5 certifications and industry standards
- 30% average cost savings identified in first audit
- 40% improvement in incident resolution time in first quarter of managed services

## Contact Information

- Company: Hidora
- Address: Avenue des Morgines 12, 1213 Petit-Lancy, Geneva, Switzerland
- Commercial register: CHE-286.910.173
- Phone: +41 22 552 14 14
- Email: contact@hidora.io
- Website: https://hidora.io
- Hikube: https://hikube.cloud
- YouTube: https://www.youtube.com/@hidora5024
- Business hours: Monday to Friday 8am-6pm CET

## Areas of Technical Expertise

- Orchestration and Containers: Kubernetes, Docker, Helm, ArgoCD, Rancher
- CI/CD and Automation: GitLab CI, GitHub Actions, Terraform, Ansible, Azure DevOps
- Observability and Monitoring: Prometheus, Grafana, Elastic Stack, Centreon, Sentry, Zabbix
- Infrastructure and Servers: Linux, Windows, bare-metal, VMware, hybrid cloud
- Platform Engineering, GitOps, SRE, FinOps